We talk about:
Loyalty: how important is it as a brand strategist?
The true way to build loyalty and, more importantly, your income.
If you want to re-brand, you need to do it for the right reasons.
Distinctiveness versus uniqueness.
What is more important than adding meaning to a brand?
What is your brand’s purpose?
Is being small okay?
Important Quotes:
“Loyalty is not the holy grail of branding.”
“The bigger you are, the more loyal customers you’ll have.”
“Just adding meaning won’t help.”
“Branding is really about repetition.”
“Just having a purpose won’t get you extra sales.”
Stef Hamerlinck - The End of Positioning